Over the past 18 months, companies have met new challenges associated with remote work, supply chain issues and other consequences of a global economic slowdown. As we head into 2022, digital transformation is more important than ever. According to the Gartner Technology Roadmap for 2021-2023, this time around, it’s not only about increasing the speed and efficiency of business processes — technology investments must also enhance your company’s resilience.
Resilience can be defined as the ability to rebound and preserve the viability of your business despite adversity and an unpredictable economic climate. Document management (DM), and other digital tools, are no longer only viewed as a cost centre. They are recognized as an integral part of a company’s business strategy. Today, business process automation is the foundation on which companies build out products and services, and operate research & development, customer service, daily operations and talent acquisition.
Considering this, it’s time to make sure your company is future ready. What do you need to know to stay ahead of the game? Understanding these 4 tech trends will set you up for success in 2022 and beyond.
A strong technological foundation
IDC, a global provider of market intelligence and advisory services, predicts that “By 2022, 70% of all organizations will have accelerated use of digital technologies, transforming existing business processes to drive customer engagement, employee productivity, and business resiliency.”
Now is the time to invest in a solid technology infrastructure to keep up with the pace of other companies that have already started the process. Installing a document management solution can jumpstart your digital transformation. It is a central hub for your company’s data, documents and workflow processes that allows authorized users to work from anywhere, on any device.
Hyper-automation is the practice of automating as many slow manual processes and tasks as possible across every department in an organization. Your competition has already gone digital or is moving quickly in that direction, and you need to do this as well.
Process automation is essential in these areas:
- Signature authentication
- Onboarding and maintaining employee records
- Secure storage with built-in redundancy for disaster recovery
- Flexible access to keep processes running smoothly
- Smart productivity tools to file, search and track documentation and promote collaboration
- Workflow automation that drives critical business processes