Streamlining Processes

Did you know that while numbers vary by industry and sector, the majority of an organization’s documents are still archived in paper form?

Our people-first approach to digital transformation focuses on understanding your business processes and re-engineering them with security, sustainability and productivity in mind.

Once we’ve mapped out the flow of information around your business, we can transform physical operations such as print and mailrooms. Or apply intelligent, rules-based workflows to minimise human intervention. And create real-time dashboards so that the entire business has oversight of business process efficiencies.

Case Study: Mount Pearl’s employee recruitment

Located in Newfoundland and Labrador, Canada, the city of Mount Pearl is the second largest city in the province and hires up to 25 temporary employees every year. Until ...
Human Resources: Protecting Privacy in a Public Institution

HR: Protecting privacy in your public institution

Human Resources are one of an organization's biggest assets and the same holds true for municipalities alike. Having the right people in the right positions plays a sig...
Building Permits Made Easy

Make your building permits easy

The building department is a resource dependent department that typically generates various types of records and requires significant interactions with other departments....
How Records Management Fits into Local Governments

How records management can help governments

The way particular local governments organize their departments may vary, but all governments need to fulfill the essential functions which these departments provide.  F...
3 proactive ways to improve security & compliance

3 ways to improve your security & compliance

The number of high-profile healthcare security breaches in recent years may make it seem as if your organisation can do little more than wait for a hacker to come calli...
5 things to consider before smashing your office printer

5 considerations before smashing your printer

Originally posted on Nuance What’s Next Oct 5, 2016 The ritual smashing of an office printer has re-emerged as a popular pastime among some knowledge workers, according ...
New Pricing Models in Legal Markets Requires Cost Efficiency and a Focus on Document Workflows

New pricing models in legal markets

Originally posted on Nuance What’s Next Mar. 8, 2017 Like many other service-based industries, legal firms have undergone significant changes in the way they do business...

Today is Cultural Diversity day

May 21st marks the World Day for Cultural Diversity. The United Nations created this day to encourage dialogue about culture to “promote understanding between cultures an...