Streamlining Processes

Did you know that while numbers vary by industry and sector, the majority of an organization’s documents are still archived in paper form?

Our people-first approach to digital transformation focuses on understanding your business processes and re-engineering them with security, sustainability and productivity in mind.

Once we’ve mapped out the flow of information around your business, we can transform physical operations such as print and mailrooms. Or apply intelligent, rules-based workflows to minimise human intervention. And create real-time dashboards so that the entire business has oversight of business process efficiencies.

Technology should be unique like your students

Across Canada, dedicated public servants give their time and expertise to serve on school boards. As anyone familiar with our educational system can tell you, every schoo...

Ricoh can help governments remain compliant

One of the most important things which local governments deal with is Freedom of Information & Protection of Privacy Act (FIPPA) requests. Governments often want to r...
Delivering customer service Consider this.

Delivering customer service? Consider this.

National Customer Service Week celebrates the importance of customer service and the people who serve and support customers daily. It was established by the International...

How you can create value through compliance

This article is not meant to convince you of the merits of RFID-blocking wallets and underground bunkers. We all read the security breach headlines, pray for litigation c...

MIS: the core of a successful team

Winning is fun.  We’re taught at a young age that as long as you do your best, that’s all that counts. That may be true, but let’s keep it real – we still want the win. ...

Making your mobile workforce work with data

Working on the run, while traveling or from home, has become the norm in today’s ever-changing work environment. We have made great strides in mobile technology and solu...

Springwater: Township that values information

It’s easy to make promises and share emotional stories that tug at the heartstrings, but what makes a municipal government actually successful is showing its residents – ...

No more running around to find grades

You've just finished exams, and you’re tired. All you want to do now is maybe lie in bed and relax, or get out with friends to celebrate the end of the process. Everythin...

Today is cultural diversity day

May 21st marks the World Day for Cultural Diversity. The United Nations created this day to encourage dialogue about culture to “promote understanding between cultures an...