Home Tags Tips

Tag: Tips

Delivering customer service? Consider this.

National Customer Service Week celebrates the importance of customer service and the people who serve and support customers daily. It was established by the International Cust... Read more

Etiquette tips for successful change management

"The only thing that is constant is change." – Heraclitus Anything living is always changing until the day it dies — even in organizations. So why is there such a high rate o... Read more

Steps to develop a customer-centric approach

How can your organization keep customers coming back? As famous business consultant Peter Drucker said, “The purpose of business is to attract and keep customers.” Who would... Read more

4 ways to help your workplace culture flourish

For organisations who recognise the link between workplace culture and productivity, what are the key considerations to be aware of? Culture surrounds us all the time. It fra... Read more

Who is blocking change in your organisation?

 When it comes to breaking down silos, you might be surprised about where to start. It’s common knowledge: Innovation is initiated from the bottom up. Young bucks attemptin... Read more

Here’s why you need better records management

Though it may sound dull, records management is a vitally important part of any business. Not doing it right can cost a lot of money in lost productivity, compliance issues, e... Read more

3 reasons you need AP automation NOW

Accounts Payable (AP) is one of those business-critical departments that likely conjure up a fairly intimidating scene in your head – your frazzled AP team poring over files, ... Read more

5 tips to collect the money you’re due

As with any business, the main goal of a law firm is profit. Without a healthy profit, a law firm will eventually go under. This seems to be a simple problem: Need more profit... Read more

Today is cultural diversity day

May 21st marks the World Day for Cultural Diversity. The United Nations created this day to encourage dialogue about culture to “promote understanding between cultures an...