Why you need to implement a data strategy now
By: Jessica Lockett
How can you address what you don’t know you have? No, this isn’t a trick question. The answer is simply that you cannot. To know and effectively addr...
What organisations overlook about the CX
Growing customer engagement.
Reducing customer churn.
Building a customer relationship strategy.
These should be important goals in any organisation. But while man...
Ensure your curriculum is up to date
School curriculum decisions are often made at a very high level, and it may take time for these changes to roll down to every school. In many cases, this isn't a worry, a...
The vulnerabilities of your paper records
Paper-based systems come with a very extensive list of downfalls. These include the environmental costs, the price of the paper itself and the expensive storage spaces wh...
Mobile solutions: Serve your constituents better
In this technological age, an increasing number of constituents are accessing public sector information through their mobile devices. As the millennials who have grown up...
How to drive successful business transformation
Most business leaders are fully aware of the need for organizational change.
Globalization of markets, mobile technologies, and hyper-connectivity are just a few of th...
Attaining better workflows with a remote workforce
For most of us, how and where we work has changed. While some onsite workers transition back to new ways of working in the office, others continue as part of our larger r...
Five silver bullets for your campaign management
Commercial printers are always looking for a silver bullet to combat the threats facing their industry, but the word on the street is there’s no such thing. I’ll contrad...