Tag: New World of Work

One of the biggest roadblocks when bringing in technology that changes your everyday workplace habits is getting your teams to use it … regularly. Today’s technologies should... Read more

National Customer Service Week celebrates the importance of customer service and the people who serve and support customers daily. It was established by the International Cust... Read more

Postsecondary enrolment has declined steadily during the past decade. And this trend is expected to continue. According to a U.S. economist, college enrolment will fall by m... Read more

If your schedule is packed with meetings, you won’t be surprised to learn that we waste an average of 9 minutes getting set up at the beginning of each conference call. Then,... Read more

What is a Smart Office? The term Smart Office was coined around the mid-2010s. However, our offices have been getting smarter since the 1990s. This began with the introducti... Read more

After years of hearing about the fast-approaching Internet of Things, it seems it has now arrived. Our homes and offices are full of objects which are connected to the interne... Read more

Data is the new oil, so they say.  A few years ago, we were introduced to the concept of ‘big data’. The hype around that has since been replaced by the hype around ‘AI’ and ‘... Read more

According to new research commissioned by Ricoh, which included 1,500 respondents across the United States and Canada, 71 percent find a cross-generational workplace an asset ... Read more