Tag: Strategy

Growing customer engagement. Reducing customer churn. Building a customer relationship strategy. These should be important goals in any organisation. But while many bus... Read more

The biggest mistake that companies make with business process automation (BPA) is rushing into it. Many companies get excited about automating their processes. So, they attem... Read more

Make Procurement in Education Easy Post-secondary institutions require many items to service their student body and faculty. These items have to be procured from somewhere. ... Read more

More than any other business, you’d expect law firms to understand the importance of clear policies and procedures. On a daily basis, firm employees experience the importance ... Read more

From consumer technologies to corporate systems, one of the biggest challenges to implementing new software is user resistance. Users often have an aversion to parting with th... Read more

As an SMB owner, there are a slew of decisions you must make every day to stay competitive. How to best market your product or service, how to get the most out of your budg... Read more

In a world of work dominated by information, you need to be innovative & predictive - not reactive. The business world is increasingly a world driven by information... Read more