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Delivering customer service? Consider this.

National Customer Service Week celebrates the importance of customer service and the people who serve and support customers daily. It was established by the International Cust... Read more

Ricoh’s journey to achieve diversity and inclusion

National Diversity Day celebrates who we are as individuals regardless of race, religion, gender, sexual orientation, age, nationality or disability. It is a day to reflect an... Read more

How smartboards improve the quality of education

Postsecondary enrolment has declined steadily during the past decade. And this trend is expected to continue. According to a U.S. economist, college enrolment will fall by m... Read more

How to save 15 minutes during every meeting

If your schedule is packed with meetings, you won’t be surprised to learn that we waste an average of 9 minutes getting set up at the beginning of each conference call. Then,... Read more

Smart offices can enhance employee experiences

What is a Smart Office? The term Smart Office was coined around the mid-2010s. However, our offices have been getting smarter since the 1990s. This began with the introducti... Read more

Establishing your ideal IT infrastructure

A company can’t live without IT, and your setup can make or break your business.  How you configure your ideal IT infrastructure depends a great deal on the size of your busi... Read more

How smart are your meeting spaces?

After years of hearing about the fast-approaching Internet of Things, it seems it has now arrived. Our homes and offices are full of objects which are connected to the interne... Read more

How cloud content management provides an edge

When employees who are located in various departments access and share content without a centralized document management system, data redundancies and disorganized files are t... Read more

Today is cultural diversity day

May 21st marks the World Day for Cultural Diversity. The United Nations created this day to encourage dialogue about culture to “promote understanding between cultures an...