Digital disruption and how to stop it
Digital disruption is a term with different definitions depending on the industry context that a business operates in. For example, Gartner has defined digital disruption...
Create a mail moment with customer data
Start with the basic elements of what you know about the people on the receiving end of essential communication. Notice the word people because it is important. People wa...
Digital transformation: Helping your SMB grow
With the relentless hype of both tech and business media focused on digital transformation, the tendency is to focus on the large, enterprise-level players, with big budg...
Healthcare clinics: Reduce your reliance on paper
Originally posted on Nuance What’s Next Feb. 15, 2017
Many hospitals, clinics & healthcare organisations today talk about going paperless. Yet even advanced h...
Staying connected with your off-site workers
With so many remote workers today, staying in touch requires more than just a smartphone. Demanding schedules, unexpected disruptions, and constantly changing customer an...
Data Data Everywhere
Are you surrounded by data, but can’t find anything?
You may have heard the phrase: “Water, water everywhere, but not a drop to drink.” The famous line comes from Samuel...
4 strategies to reduce your IT procurement costs
It’s happened to all of us on different scales. You sit through an hour-long pitch on why the latest version of an enterprise CRM system is the best fit for your company....
Don’t let 19th-century laws hold you back
Recently, it was discovered that 19th-century legislation that is still on the books forces the federal government to spend large amounts of money printing every new law ...