Creating an effective CX strategy
Then and now
For as long as there’s been commerce, customer service has been a key priority for sellers, businesses and organisations.
Providing a quality customer expe...
Protecting your organization against ransomware
Ransomware attacks continue to grow in number and sophistication. If you are responsible for IT and security management in your organisation, knowing how to protect your ...
Control costs in your print workflow
Challenging times call for new methods, new vision and renewed goals
Challenging times call for new methods, new vision and a renewed goal to control the costs of the en...
FAQs to address the threat of ransomware
When a cyber threat grows in magnitude by 35 times in one year, and continues to become even more prevalent the next, every organization should pay attention. Cyber crimi...
SMBs must be serious about information security
It seems that many small businesses have a “bigger fish to fry" mentality concerning information security. Small and midsize businesses (SMBs) tend to think they're safe ...
How do I communicate with remote employees?
When your team can easily collaborate and work harmoniously, it improves productivity and innovation. With the increased need for remote working, business leaders are fac...
Best practices for safe return to office
As cities and regions across Canada battled with lockdowns and stay at home orders, workplaces must become fluid as policies, technologies and facilities will need to con...
Switch to latex inkjet for safer printing
The wide-format printing space has seen significant change and growth in recent years, with a wider variety of output applications available than ever before. It seems th...
