Streamlining Processes

Did you know that while numbers vary by industry and sector, the majority of an organization’s documents are still archived in paper form?

Our people-first approach to digital transformation focuses on understanding your business processes and re-engineering them with security, sustainability and productivity in mind.

Once we’ve mapped out the flow of information around your business, we can transform physical operations such as print and mailrooms. Or apply intelligent, rules-based workflows to minimise human intervention. And create real-time dashboards so that the entire business has oversight of business process efficiencies.

Document management in Canadian healthcare

Document management is a critical component of interoperability within today’s healthcare environment. Canadian healthcare organizations need to develop document manageme...

Ricoh ECM vs. other case management solutions

In today's data management environment, there are a host of case management solutions for handling your data. However, many of these systems aren't optimal for how local ...

How governments can learn from corporations

Governments can benefit from corporations in many ways - such as by adopting best practices from the corporations residing within their municipalities. In a free market, ...

Work in peace

Your government has made the decision to digitize its records, but it doesn't know exactly how to do it. It may consider a number of digitization software tools available...

Mobile solutions: Serve your constituents better

In this technological age, an increasing number of constituents are accessing public sector information through their mobile devices. As the millennials who have grown up...

Ricoh – The Transition Expert

Most local governments have relied on paper-based systems for their entire history, which may be up to hundreds of years. It can be difficult to change something that has...

Ricoh and the world’s most ethical companies

In an era of increasing scrutiny of corporate sustainability and environmental practices, Ricoh stands apart. Ricoh is a 7-Time honoree on the list of the World's Most ...

Making sure you collect fees you’re owed

In the normal processes of operation, municipalities deal with various businesses and need to collect fees from them. These fees are necessary parts of a municipality's...

Today is cultural diversity day

May 21st marks the World Day for Cultural Diversity. The United Nations created this day to encourage dialogue about culture to “promote understanding between cultures an...