Tag: Customer Experience
Is Your Print Production Workflow Optimized?
Optimizing production workflow plays a significant role in a printing business’s success, and taking steps to improve end-to-end processes, eliminate bottlenecks and improve e... Read more
Quality Colour Management: 5 Steps to Increasing Customer Satisfaction
Meeting customers’ colour expectations requires more than simply installing a colour software package onto your print device. It begins in the design stage. While that design ... Read more
5 reasons to up your print shop’s social media presence now
Successful shop owners know that increasing their social media activity augments their shop’s online presence and keeps new clients coming in the door. Let’s explore 5 key rea... Read more
Are you delivering the best customer experience? Tips your print business should...
Printing used to be a much simpler business. The pace of communications was slower. There was more time for design and more time to print. In the heyday of the advertising boo... Read more
Create a mail moment with customer data
Start with the basic elements of what you know about the people on the receiving end of essential communication. Notice the word people because it is important. People want to... Read more
Hardware and software go hand-in-hand
Take your smart device. WOW! Critical device for both your business and your personal life. Perhaps it is your Waze app that has reduced your number of speeding tickets to zer... Read more
Creating an effective CX strategy
Then and now
For as long as there’s been commerce, customer service has been a key priority for sellers, businesses and organisations.
Providing a quality customer experienc... Read more
The digital transformation of Monkhouse Law
Andrew Monkhouse, Managing Partner and Founder of Monkhouse Law, recently shared the story of how his law office became recognized as one of the fastest growing firms in Canad... Read more
